Amenities
Service options
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Curbside pickup
Accessibility
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Delivery
Offerings
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In-store pick-up
Dining options
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In-store shopping
Best Webonjo Reviews
Salesman/manager Matt was super helpful! Showed me lots of couches and recliners until I found something I liked. No pressure tactics, I left, price checked around with the competitors (because everyone sells Ashely stuff) before I came back for what I wanted. One of the best places to buy Ashley Products in Thunder Bay!
Great service, great furniture! I dealt with Mat recently when purchasing a new sectional and couldnt be happier with the service we received. I found a couch on the Ashley website that they didnt have a floor model for, but Mat was able to show me something similar from the same line so I could test it out and get an idea of what it would look like in person. He was very knowledgeable about the products and able to answer all my questions. Super friendly and easy to chat with as well. I also didnt feel pressured into making a purchase which I really appreciate! There was a major wait time between ordering my furniture and receiving it due to COVID (about 6-7 weeks), but Mat communicated that very clearly from the beginning and was careful not to make any promises he couldnt keep. I was given a roughly estimated date but was told that it was likely to change, and they communicated with me whenever they had new information. I have ordered furniture from a number of places during the pandemic so I was prepared for a long wait, but Ashley was the first store to be honest and open about the uncertainty with delivery times - others kept making empty promises and giving excuses, which is far more frustrating than just saying up front that you dont know/dont have an answer. Weve had our new couch for a little over a month now and are very happy with the purchase. The delivery service they used was fantastic and reasonably priced, the couch looks true to my expectations, and it is very comfortable and seems to be durable so far. I will definitely be returning to Ashley for my next furniture purchase!
What a fantastic experience with this company! A huge thank you to Ben and Shiban (Im sorry about the spelling) when they delivered my furniture they took great care withevery step. They are two of the most courgeous people that Ive had the pleasure of meeting
Today
Opening Hours
| Monday | Sunday: 12-5p.m. |
|---|---|
| Tuesday | Monday: 10a.m.-8p.m. |
| Wednesday | Tuesday: 10a.m.-8p.m. |
| Thursday | Wednesday: 10a.m.-8p.m. |
| Friday | Thursday: 10a.m.-8p.m. |
| Saturday | Friday: 10a.m.-8p.m. |
| Sunday | Saturday: 10a.m.-5p.m. |
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